Surcharge/processing fees can be added to Pay Balance transactions. If you would like to have this feature on your site, please put in a support ticket. Let us know:
- Percentage of the surcharge or processing fee (1.5%, 2%, 3%)
- What financial type should be used (if you have a financial type for credit card fees, this would be the most appropriate)
- Verbiage for the Pay Balances contribution page. Although the surcharge will be automatically added to all Pay Balance transactions, the fee will not be calculated and added to the total until the confirmation page. To make members aware of the surcharge, we recommend adding a line to the Pay Balances Contribution page. Please let us know what this verbiage should be; we recommend something along the lines of: “A 2% surcharge will be automatically added to your total, and will appear on the confirmation page after you submit your payment details.”
If, in the future, you would like to change the % or discontinue this feature, just open a support ticket and we will disable.